If that's the case, please see our Troubleshooting DPC Latency article. If you continue to experience clicks/pops/distorted audio after following the steps above then you may be experiencing an issue relating to DPC Latency. Expand the various busses until you find your USB controllers. To view what bus your interface is connected to open Device Manager (available from Control Panel), open the View menu and select "Devices by connection". Try connecting the interface to its own USB bus. When connected via a hub, this trade-off is less favourable. With any audio interface, you must trade performance/latency for stability. If using a USB hub try connecting directly to a USB port on your computer. Some ports on your system may offer better performance than others. Try connecting your interface to other USB ports. Try disconnecting any other USB devices that you might have connected to the system. Please note this will reduce audio performance issues but increase latency. Try increasing the buffer size - you can do this from the 'Focusrite Notifier' application on Windows (found in the Windows taskbar) or from within a DAW on Mac. Optimise your computer for audio by following the relevant link to the article for your operating system: Ensure that you have downloaded and installed the latest drivers for your interface from our downloads section If you are experiencing connectivity or audio performance issues with your USB interface you should follow these general troubleshooting steps to help overcome your issue:
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